Last updated: January 2025
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This includes your name, email address, company information, and any other information you choose to provide.
Through our SDK integration, we collect anonymized gameplay telemetry data including player interactions, session duration, progression events, and performance metrics. This data is aggregated and cannot be used to identify individual players.
We use the information we collect to provide, maintain, and improve our services, process transactions, send communications, and comply with legal obligations. Game analytics data is used solely to generate insights for our customers.
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with service providers who assist us in operating our platform.
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. All data transmission is encrypted using industry-standard protocols.
We retain personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Analytics data is retained according to your subscription plan and can be deleted upon request.
You have the right to access, update, or delete your personal information. You may also opt out of certain communications and request data portability. Contact us to exercise these rights.
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings.
Our platform may integrate with third-party services for analytics, payment processing, and customer support. These services have their own privacy policies governing their use of your information.
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.
California residents have additional rights under the CCPA, including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information.
For users in the European Union, we comply with GDPR requirements including lawful basis for processing, data subject rights, and data protection by design and by default.
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
If you have any questions about this privacy policy or our privacy practices, please contact us at privacy@playpulse.analytics or through our contact form.